IMPORTANT: Even if you have the Pro Series backup sump pump
system installed by someone else, you must read and follow the
safety information contained in this manual. Failure to do so
could result in property damage, serious injury, or death.
A/C-D/C
Battery Backup
Sump Pump System
Important Safety Warnings and
Instructions
Electrical precautions 1
Battery preparation 1
Battery precautions 1
Introduction
Items included in system 2
Additional items needed 2
Replacement parts list 2
System specifications 2
Pump & Pipe
Installation Instructions
Installation options 3
Direct discharge to outside 4
Connection to existing discharge 5
Direct discharge for narrow sumps 6
Connection to existing discharge
for narrow sumps 7
Battery Instructions 8,9
Control Unit Connections
Positioning the float switch 9
Connecting the pump 9
Installing the battery fluid sensor 10
Connecting the battery 10
Connecting two batteries 10
Connecting to AC power 10
Understanding the Warning
Lights and Alarms
Silencing the alarm 10
Battery fluid is low 11
Battery problem 11
Cleaning battery terminals 11
Replacing the battery 12
Power failure 13
Pump or fuse failure 13
Pump was activated 14
Replacing the pump 14
Battery power level 14
Testing the System
Testing the float switch 15
Using the Remote Notification
Remote Terminal 15
Remote Alarm 15
USB Data Port 15
Connect Modules 15
Maintenance Check List 15
Parts & Service Information
Technical support 15
Troubleshooting Guide 16
Warranty 17
Other Products 18
Instruction Manual & Safety Warnings
Table of Contents
Important Safety
Warnings & Instructions
SAVE THESE INSTRUCTIONS. This manual
contains important SAFETY WARNINGS and
OPERATING INSTRUCTIONS for the Pro Series
2400 battery backup sump pump system. You
will need to refer to it before attempting any
installation or maintenance. ALWAYS keep these
instructions with the unit so that they will be
easily accessible.
Failure to read and follow these warnings and
instructions could result in property damage,
serious injury, or death. It is important to read
this manual, even if you did not install the Pro
Series backup sump pump system, since this
manual contains safety information regarding
the use and maintenance of this product. DO
NOT DISCARD THIS MANUAL.
ELECTRICAL PRECAUTIONS
This installation must be in accordance with
the National Electric Code and all applicable
local codes and ordinances.
Risk of electrical and fire hazard. May result
in death, serious injury, shock or burns. To
help reduce these risks, observe the
following precautions:
• DO NOT walk on wet areas of the basement
until all power has been turned off. If the
main power supply is in a wet basement, call
an electrician.
• NEVER handle the control unit with wet
hands or while standing on a wet surface.
• ALWAYS unplug the control unit and
disconnect the cables from the battery before
attempting any maintenance or cleaning.
• ALWAYS unplug the main pump when
installing or servicing the backup pump or
float switch to avoid electric shock.
• DO NOT expose the control unit to water, rain
or snow. DO NOT place the control unit on
the floor.
• DO NOT pull the cord when disconnecting the
control unit. Pull the plug.
• DO NOT pull on the float switch cord.
• MAKE SURE THERE IS A PROPERLY
GROUNDED RECEPTACLE AVAILABLE. This
pump is wired with a 3-prong grounded plug.
To reduce the risk of electrical shock, be
certain that it is only connected to a properly
grounded 3-prong receptacle. If you have a
2-prong receptacle, have a licensed
electrician replace it with a 3-prong
receptacle according to local codes and
ordinances.
• DO NOT use an extension cord. The electrical
outlet should be within the length of the
pump’s power cord, and at least 4 feet above
the floor.
• DO NOT use an attachment not recommended
or sold by the manufacturer. It may result in
a risk of fire or injury from an electrical shock.
• DO NOT operate the computer control unit if
it has received a sharp blow, been dropped, or
otherwise damaged in any way.
• DO NOT disassemble the control unit.
• DO protect the electrical cord from sharp
objects, hot surfaces, oil and chemicals.
Avoid kinking the cord.
• MAKE SURE the supply circuit has a dedicated
fuse or circuit breaker rated to handle the
power requirements of this system.
• DO NOT use in pits handling raw sewage, salt
water or other hazardous materials. This
system for ground water use only.
When service is required, contact Glentronics
technical support at 800-991-0466, or send an
e-mail to service@glentronics.com. Return the
control unit to the manufacturer for any repairs
at the following address:
Glentronics, Inc.
645 Heathrow Drive, Lincolnshire, IL 60069-4205
BATTERY PREPARATION
Sulfuric acid can cause blindness or severe
burns. Avoid contact with skin, eyes, or
clothing. In the event of an accident, flush
with water and call a physician immediately.
KEEP OUT OF REACH OF CHILDREN.
To help reduce these risks, observe the
following precautions:
• Someone should be within range of your voice
or close enough to come to your aid when you
work near a lead-acid battery.
•
Have plenty of fresh water and soap nearby in
case battery acid contacts skin, clothing or eyes.
• Wear eye and clothing protection and avoid
touching your eyes while working with
battery acid or working near the battery.
• If battery acid contacts skin or clothing, wash
immediately with soap and water. If acid
enters eye, immediately flood eye with
running cold water for at least 15 minutes
and get prompt medical attention.
WARNING:
Battery posts and terminals
contain lead, lead compounds or chemicals known
to the State of California to cause cancer, birth
defects or other reproductive harm. Wash hands
after handling. See www.p65warnings.ca.gov for
more information.
WARNING:
Battery fluid can expose you to
chemicals including strong inorganic acid mists
containing sulfuric acid, which is known to the
State of California to cause cancer. For more
information go to www.P65warnings.ca.gov.
BATTERY PRECAUTIONS
Explosive gases could cause serious injury or
death. Cigarettes, flames or sparks could
cause battery to explode in enclosed spaces.
Charge in a well-ventilated area. Always
shield eyes and face from battery. Keep vent
caps tight and level.
To help reduce these risks, observe the
following precautions:
• NEVER smoke or allow a spark or flame in the
vicinity of the battery.
• Use the Pro Series control unit for charging a
LEAD-ACID battery only. DO NOT use the
control unit for charging dry-cell batteries
that are most commonly used with home
appliances.
• Be sure the area around the battery is well-
ventilated.
• When cleaning or adding water to the battery,
first fan the top of the battery with a piece of
cardboard (or another non-metallic material)
to blow away any hydrogen or oxygen gas that
may have been emitted from the battery.
• DO NOT drop a metal tool onto the battery. It
might spark or short-circuit the battery and
cause an explosion.
• Remove personal metal items such as rings,
bracelets, watches, etc. when working with a
lead-acid battery. A short circuit through one
of these items can melt it, causing a severe
burn.
• ALWAYS remove the power cord from the
electrical outlet before connecting or
disconnecting the battery cables.
• Check the polarity of the battery posts. The
POSITIVE (+) battery post usually has a larger
diameter than the NEGATIVE (-) post.
• When connecting the battery cables, first
connect the small ring on the end of the
WHITE wire to the NEGATIVE (-) post of the
battery, and then connect the large ring on
the end of the BLACK wire to the POSITIVE (+)
post of the battery.
• Always keep the cover secured on the battery
box by slipping the tabs through the fittings
on the front and back of the box.
Do not use this system to pump flammable
or explosive fluids such as gasoline, fuel oil,
kerosene, etc.
Page 1
!
WARNING
!
DANGER
!
WARNING / POISON
!
DANGER
POSITIVE POST HAS
LARGER DIAMETER
NEGATIVE POST HAS
SMALLER DIAMETER
POSITIVE
POST
NEGATIVE
POST
!
DANGER
!
!
Introduction
The Pro Series 2400 A/C-D/C backup sump pump
is designed as an emergency backup system to
support your main AC sump pump, and it will
automatically begin pumping any time the float
switch is activated by rising water.
If your main AC pump breaks or is unable to keep
up with all the incoming water, the Pro Series
pump is capable of running without discharging
the battery, as long as the AC power is on. As
soon as the AC power is interrupted, the battery
takes over. Should any malfunction or emergency
occur that involves the sump pump, the battery,
or the AC power, the Pro Series system will sound
an alarm. A light on the display panel of the
control unit will indicate the cause of the alarm
and the corrective action.
For added reliability, the float switch has, not
one, but two floats mounted within a protective
cage. Should one float fail to operate, the second
float automatically activates the pump. The
protective cage prevents debris or other wires
from interfering with the movement of the floats.
To extend the battery run time, two batteries may
be connected to the Pro Series 2400 system by
purchasing a second battery and acid pack, as
well as a set of battery jumper cables. Jumper
cables specifically designed for this use are
available from the manufacturer, Glentronics, Inc.
The Pro Series Sump Pump System includes:
• A control unit with a dual float switch, a
battery fluid level sensor, battery cables, a 5
amp AC fuse, and a 25 amp DC fuse
• A metal hose clamp for mounting the float
switch
• A pump
• A battery box
You will also need to supply:
• A Pro Series 2200 Standby Battery or a Pro
Series Maintenance-Free Battery (B12-100)
DO NOT use an automotive battery with this
system
DO NOT use a Pro Series 1000 battery with this
system. It will not run the pump as long as the
Pro Series 2200 or B12-100 battery
The internal construction of some wet cell batteries
may not be compatible with this system.
Glentronics can not guarantee the compatibility of
other brands of batteries. The use of a Pro Series
battery is HIGHLY recommended.
• 1½” rigid PVC pipe and fittings
• PVC primer and cement
• A union with hose clamps or a “Y” connector
and two (2) check valves, depending on the
installation method you use
• A 1½” PVC pipe adapter (1½” SLIP x 1½”
MIPT)
• A surge protector (recommended)
• Six (6) quarts of 1.265 specific gravity battery
acid. Battery fluid is not needed if using the
Pro Series Maintenance Free (AGM) Standby
Battery.
For narrow sump pits you will need
some additional parts:
• An “L” bracket at least six (6) inches long
(preferably one that will not rust)
• Two (2) stainless steel hose clamps
• One (1) stainless steel screw (#8-32 x 3/4”),
a matching washer & nut
To connect two batteries you will need:
• Two (2) batteries of the same age, type and
capacity (so they will have equal power). DO
NOT use batteries of different types, ages or
capacities as they will not charge properly.
• Another battery box
• Two (2) acid packs to fill the dry batteries
• A set of battery cables with rings on both
ends to connect the two batteries together
(available from Glentronics, Inc.)
Use of a Pro Series
Klunkless Check
Valve™ will provide
quieter operation.
(See page 18 for
more information.)
Replacement Part Numbers
Pump . . . . . . . . . . . . . . . . . . . . . . .1011010
Float switch assembly w/hose clamp . .1020011
Fluid sensor assembly . . . . . . . . . . . .1014001
Battery box . . . . . . . . . . . . . . . . . . .1113003
Battery filler bottle . . . . . . . . . . . . . . .BFB-P
Battery jumper cable for 2 batteries . . . . . .BJC
Call 800-991-0466 to order parts.
System Specifications
Power supply requirements . . . . . .115 volts AC
Pumping capacity . . . . . . . . . .4000 GPH @ 0’
Pumping capacity . . . . . . . . .2400 GPH @ 10'
Pumping capacity . . . . . . . . .1600 GPH @ 12'
Pumping capacity . . . . . . . . . .600 GPH @ 15'
Pump dimensions w/elbow . . . . . .8
1
⁄2 H x 9” W
Pump housing & strainer . . . . . .non-corrosive,
will not rust
Pump . . . .can run dry for short periods of time
Float switch . . . . . . . . . .independent, can be
set at any level
Page 2
Control Unit
Battery Box
Hose Clamp
Dual
Float
Switch
Pump
Battery Wires
Fluid Sensor
Pump & Pipe
Installation Instructions
There are two basic methods that can be used to install
the pump, a direct discharge to the outside of the
building, or a connection to an existing discharge pipe.
The same two options apply in very narrow sump pits
where the backup pump must be mounted above the
main pump.
Use a pit that conforms to all local codes, and check
the code to see if a gate valve or ball valve if is
required. Whenever possible, install your Pro Series
backup pump with a direct discharge to the outdoors.
By using this method, there will always be an outlet for
the water from the sump. During times of very heavy
rain, many storm sewers fill up. If your pump is trying
to discharge water into a full sewer, there is nowhere
for the water to go. By discharging directly outdoors,
there is always an outlet for the water that is pumped
out of the sump. For this method, you will need to drill
a hole through a floor joist or the foundation from the
basement to the outside of the house.
If the direct discharge method is not possible or
convenient, the Pro Series pump can be connected to
the same line as your main AC sump pump by installing
a “Y” connector and two (2) check valves.
In most cases, the backup pump will fit next to the
main AC pump in the sump pit. In very narrow pits,
the backup pump can be mounted above the main AC
pump. Try to fit the backup pump next to the main AC
pump first. Make sure there is enough room so the
backup pump and the main pump do not touch each
other. Before starting the installation, clean the pit of
all debris. The pump’s strainer must be kept clear. The
pump should not be set directly onto a clay, earthen,
or sand base. You should install bricks or blocks under
the pump to provide a solid base and to raise the pump
off the sump pit floor. The pump should be level.
Install discharge plumbing according to local, regional
and state codes.
Select the installation method that will best suit your
needs from the diagrams at the right. Full instructions
for each installation method are provided on the
following pages.
Installation will take a couple hours.
Page 3
NORMAL SUMP PIT
INSTALLATIONS
PUMP
WIRE
PIPE
ADAPTER
FLOOR
JOIST
MAIN
AC PUMP
RIGID
1-1/2"
PVC PIPE
CHECK
VALVE
3/16" HOLE
45º ELBOW
"Y" CONNECTOR
CHECK
VALVE
PRO SERIES
BACKUP PUMP
DRAIN TILE
SLOPE
PIPE
DOWN
BRICKS
3/16" HOLE
DRAIN TILE
SLOPE
PIPE
DOWN
"Y"
CONNECTOR
45º ELBOW
PUMP WIRE
3/16" HOLE
PIPE ADAPTER
HOSE CLAMPS
MAIN
AC PUMP
PRO SERIES
BACKUP PUMP
"L" BRACKET
CHECK
VALVE
CHECK
VALVE
FLOOR
JOIST
RIGID
1-1/2"
PVC PIPE
RIGID
1-1/2"
PVC PIPE
BRICKS
3/16" HOLE
PUMP
WIRE
PIPE ADAPTER
DRILL 3/16" HOLE
IF CHECK
VALVE USED
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
CHECK
VALVE
PRO SERIES
BACKUP PUMP
DRAIN TILE
BRICKS
3/16" HOLE
PUMP WIRE
CHECK
VALVE
HOSE
CLAMPS
"L" BRACKET
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
PIPE ADAPTER
DRILL 3/16" HOLE
IF CHECK
VALVE USED
DRAIN TILE
PRO SERIES
BACKUP PUMP
BRICKS
3/16" HOLE
Installation B
Connection
to Existing
Discharge Pipe
Page 5
Installation C
Direct Discharge
to Outside
Page 6
Installation D
Connection
to Existing
Discharge Pipe
Page 7
Installation A
Direct Discharge
to Outside
Page 4
NARROW SUMP PIT
INSTALLATIONS
Page 4
Pump & Pipe
Installation Instructions
INSTALLATION A:
DIRECT DISCHARGE TO THE OUTSIDE OF THE
BUILDING (Diagram A)
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury
or death.
1. Cut a piece of 1½” rigid PVC pipe long
enough to reach from the bottom of the
sump pit to one (1) foot above the floor.
Prime and cement it to a 1½” pipe adapter,
then screw the adapter into the pump.
2. Secure the pump wire so that the plug on
the end will not fall into the sump. Attach
the wire to the pipe with a piece of tape.
3. Place the pump with the PVC pipe
attachment on the bottom of the sump floor
next to the main AC pump. The pumps
should not touch each other. Do not mount
the pump to any existing pipes. Clean the pit
of all debris. The pump’s strainer must be kept
clear. The pump should not be set directly
onto a clay, earthen, or sand base. Install
bricks or blocks under the pump to provide a
solid base and to raise the pump off the sump
pit floor. The pump should be level.
4. Attach a union or a check valve to the top of
the 1½” pipe. This will allow the pump to
be removed easily, should the need arise.
The path of the rest of the pipe and the details
of each installation will vary. Using sound
plumbing practices, route the discharge pipe to
an exterior wall via the shortest path with the
fewest turns. More turns will reduce the
pumping capacity. The pipe section exiting the
building should be on a downward slope so that
the water in the pipe will exit outside instead of
returning to the sump pit. Be sure to seal the
hole in the wall where the pipe exits, and prime
and cement or clamp all connections securely to
prevent leaking. When directly discharging to
the outside of the building, no check valve is
required. However, a check valve will prevent
water from flowing back into the pit when the
pump has stopped.
If you use more than a total of 20 feet of
pipe in the installation (including vertical
and horizontal runs), install a check valve in
place of the union. Make sure it is installed
with the arrow pointing up, or it will not
prevent the backflow of water. When a check
valve is used, a 3/16” hole must be drilled
in the PVC pipe above the Pro Series pump.
Drill the hole at a 45° angle toward the
bottom of the sump to avoid splashing water
outside the sump pit. Make sure the hole is
above the water line and below the check
valve. If a hole is not drilled above the
pump, an air lock may prevent the pump
from operating.
PUMP
WIRE
PIPE ADAPTER
DRILL 3/16" HOLE
IF CHECK
VALVE USED
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
CHECK
VALVE
PRO SERIES
BACKUP PUMP
DRAIN TILE
BRICKS
3/16" HOLE
1
2
3
4
Diagram A
!
DANGER
CAUTION
Page 5
Pump & Pipe
Installation Instructions
INSTALLATION B:
CONNECTION TO AN EXISTING DISCHARGE PIPE
(Diagram B)
Depending on your installation requirements, PVC
pipe lengths will vary. Cut the pipes and assemble
them as shown in photo #7. Do not cement them
together until you are sure they are cut to the
correct lengths. It is important to keep the
discharge pipes on both pumps parallel to each
other, so that the pumps remain flat on the floor
of the sump. More detailed instructions follow.
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death.
1. Cut a piece of 1½” rigid PVC pipe long enough
to reach from the bottom of the sump pit to
one (1) foot above the floor. Prime and
cement it to a 1½” pipe adapter, then screw
the adapter into the pump.
2. Install a check valve on the top of the PVC
pipe attached to the Pro Series pump. Make
sure it is installed with the arrow pointing up
or it will not prevent the backflow of water.
3.
When a check valve is used, a 3/16” hole
must be drilled in the PVC pipe above the
Pro Series pump. Make sure it is above the
water line and below the check valve. Drill
the hole at a 45º angle toward the bottom of
the sump to avoid splashing water outside
the sump pit. If a 3/16” hole is not drilled
in the pipe above the pump, an air lock may
prevent the pump from operating.
4. If there is no check valve on the discharge
pipe of the main AC pump, one must be
installed at this time. Cut the discharge pipe
approximately one (1) foot above the floor.
Install a check valve on the top of the pipe
and tighten the bottom hose clamp. Now
prime and cement a small piece of 1½” PVC
pipe to the bottom of a “Y” connector. Prime
and cement the top of the “Y” assembly to the
discharge pipe with the “Y” extension facing
down toward the backup pump. Now connect
the bottom of the assembly to the check valve
and tighten the hose clamp.
Failure to install a check valve between the
“Y” connector and the main AC pump will
cause the main system to not operate
properly. A 3/16” hole must also be drilled in
the PVC pipe above the pump.
5. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
6. Place the pump with the PVC pipe attachment
on the bottom of the sump floor next to the
main AC pump. The pumps
should not touch each other. Do
not mount the pump to any
existing pipes. Clean the pit of all
debris. The pump’s strainer must
be kept clear. The pump should
not be set directly onto a clay,
earthen, or sand base. Install
bricks or blocks under the pump
to provide a solid base and to
raise the pump off the sump pit
floor. The pump should be level.
7. Connect a piece of 1½” PVC pipe
above the check valve of the Pro
Series pump, and attach a 45°
elbow to that pipe. Extend
another piece of pipe to reach
from the 45° elbow to the “Y”
connector on the other pipe.
8. Prime and cement all pipe
connections securely to prevent
leaking, and tighten all the hose
clamps.
Diagram B
CAUTION
!
DANGER
6
7
5
4
1
CAUTION
2
3
Page 6
Pump & Pipe
Installation Instructions
INSTALLATION C:
DIRECT DISCHARGE TO THE OUTSIDE OF THE
BUILDING FOR NARROW SUMP PITS
(Diagram C)
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death.
1. Attach an “L” bracket to the discharge pipe of
the main AC pump with two (2) stainless steel
hose clamps. Position the bracket so the
bottom of the “L” is just above the top of the
main pump, and out of the way of any float
switch on the main pump.
2. (a) Remove the black bottom strainer of the
pump by pressing in the two tabs on the
strainer and pushing down. There are holes
suitable for mounting on the bottom of the
strainer. (b) Using the #8-32 x ¾” stainless
screw, washer and nut, attach the strainer to
the “L” bracket. (c) Once the strainer is
attached, simply press the rest of the pump
onto the mounted strainer.
3. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
4. Cut a piece of 1½” rigid PVC pipe long enough
to reach from the elbow of the backup pump
to (1) foot above the floor. Prime and cement
it to the 1½” pipe adapter, then screw the
adapter into the pump.
5. Attach a union or check valve to the top of
the 1½” PVC pipe. This will allow the pump
to be removed easily, should the need arise.
The path of the rest of the pipe and the details
of each installation will vary. Using sound
plumbing practices, route the discharge pipe to
an exterior wall via the shortest path with the
fewest turns. More turns will reduce the
pumping capacity. The pipe section exiting the
building should be on a downward slope so that
the water in the pipe will exit outside instead of
returning to the sump pit. Be sure to seal the
hole in the wall where the pipe exits, and prime
and cement or clamp all connections securely to
prevent leaking. When directly discharging to
the outside of the building, no check valve is
required. However, a check valve will prevent
water from flowing back into the pit when the
pump has stopped.
If you use more than a total of 20 feet of pipe
in the installation (including vertical and
horizontal runs), install a check valve in place
of the union. Make sure it is installed with
the arrow pointing up or it will not prevent
the backflow of water. When a check valve is
used, a 3/16” hole must be drilled in the PVC
pipe above the Pro Series pump. Drill the
hole at a 45° angle toward the bottom of the
sump to avoid splashing water outside the
sump pit. Make sure the hole is above the
water line, and below the check valve. If a
hole is not drilled above the pump, an air lock
may prevent the pump from operating.
PUMP WIRE
CHECK
VALVE
HOSE
CLAMPS
"L" BRACKET
FLOOR
JOIST
MAIN
AC PUMP
SLOPE
PIPES
DOWN
RIGID
1-1/2"
PVC PIPE
UNION
OR CHECK
VALVE
PIPE ADAPTER
DRILL 3/16" HOLE
IF CHECK
VALVE USED
DRAIN TILE
PRO SERIES
BACKUP PUMP
BRICKS
3/16" HOLE
Diagram C
2c
CAUTION
!
DANGER
2b2a
“L” BRACKET
1
3
4
5
Page 7
Pump & Pipe
Installation Instructions
INSTALLATION D:
CONNECTION TO EXISTING DISCHARGE PIPE
FOR NARROW SUMP PITS (Diagram D)
Depending on your installation requirements,
PVC pipe lengths will vary. Cut the pipes and
assemble them as shown in photo #8. Do not
cement them together until you are sure they are
cut to the correct lengths. It is important to keep
the discharge pipes on both pumps parallel to
each other, so that the pumps remain flat on the
floor of the sump. More detailed instructions
follow.
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death.
1. Attach an “L” bracket to the discharge pipe of
the main AC pump with two (2) stainless steel
hose clamps. Position the bracket so the
bottom of the “L” is just above the top of the
main pump, and out of the way of any float
switch on the main pump.
2. (a) Remove the black bottom strainer of the
pump by pressing in the two tabs on the
strainer and pushing down. There are holes
suitable for mounting on the bottom of the
strainer. (b) Using the #8-32 x ¾” stainless
screw, washer and nut, attach the strainer to
the “L” bracket. (c) Once the strainer is
attached, simply press the rest of the pump
onto the mounted strainer.
3. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
4. Cut a piece of 1½” rigid PVC pipe long enough
to reach from the elbow of the backup pump
to one (1) foot above the floor. Prime and
cement it to a 1½” pipe adapter, then screw
the adapter into the pump.
5. Install a check valve on the top of the PVC
pipe attached to the Pro Series pump. Make
sure it is installed with the arrow pointing up
or it will not prevent the backflow of water.
6. When a check valve is used, a 3/16” hole
must be drilled in the PVC pipe above the
Pro Series pump. Make sure it is above the
water line and below the check valve. Drill
the hole at a 45º angle toward the bottom
of the sump to avoid splashing water
outside the sump pit. If a 3/16” hole is
not drilled above the pump, an air lock may
prevent the pump from operating.
7. If there is no check valve on the main AC
pump discharge pipe, one must be installed at
this time. Cut the discharge pipe
approximately one (1) foot above the floor.
Install a check valve on the top of the pipe
and tighten the bottom hose clamp. Now
prime and cement a small piece of 1½” PVC
pipe to the bottom of a “Y” connector. Prime
and cement the top of the “Y” assembly to the
discharge pipe with the “Y” extension facing
down toward the backup pump. Now connect
the bottom of the assembly to the check valve
and tighten the hose clamp.
Failure to install a check valve between the
“Y” connector and the main AC pump will
cause the main system to not operate
properly. A 3/16” hole must also be drilled in
the PVC pipe above the pump.
8. Connect a piece of 1½” PVC pipe above the
check valve of the Pro Series pump, and
attach a 45° elbow to that pipe. Extend
another piece of pipe to reach from the 45°
elbow to the “Y” connector on the other pipe.
9. Prime and cement all pipe connections
securely to prevent leaking, and tighten all
the hose clamps.
DRAIN TILE
SLOPE
PIPE
DOWN
"Y"
CONNECTOR
45º ELBOW
PUMP WIRE
3/16" HOLE
PIPE ADAPTER
HOSE CLAMPS
MAIN
AC PUMP
PRO SERIES
BACKUP PUMP
"L" BRACKET
CHECK
VALVE
CHECK
VALVE
FLOOR
JOIST
RIGID
1-1/2"
PVC PIPE
RIGID
1-1/2"
PVC PIPE
BRICKS
3/16" HOLE
Diagram D
CAUTION
!
DANGER
4
7
5 6
8
1
3
2a
2b
2c
“L” BRACKET
CAUTION
Page 8
Battery Instructions
This system will accommodate both Pro Series
B-2200 wet cell as well as the B12-100
maintenance free (AGM) batteries. To double the
runtime of the backup system, two of the same
model batteries can be connected together. The
batteries should be of similar age. Connecting
an old and new battery together will not charge
properly. Specific connection instructions will be
explained on page 10.
• The use of automotive batteries is NOT
recommended. Automotive batteries are
not designed for this application. They will
only run the pump for a short time and will
have a shorter life than a standby battery.
• The battery fluid sensor is designed to fit
the Pro Series Standby batteries.
Measuring the battery fluid is one of the
most important features of the system,
since about 80% of backup sump pump
failures are the result of a battery that has
dried out.
• The internal construction of some wet cell
batteries may not be compatible with this
system. Glentronics can not guarantee the
compatibility of other brands of batteries.
The use of a Pro Series B-2200 or B12-100
battery is HIGHLY recommended.
DO NOT insert the fluid sensor into any
battery except a Pro Series Standby battery.
DO NOT drill a hole in another brand of
battery to accommodate the fluid sensor.
DO NOT use the enclosed battery cap on any
battery except a Pro Series battery. DO NOT
drill a hole in the cap of another brand of
battery to accommodate the fluid sensor.
Batteries emit explosive gases which can
cause serious injury or death.
PREPARING THE PRO SERIES
STANDBY BATTERY
The Pro Series Standby batteries are shipped dry
(without acid) so they never lose power before
you take them home. A battery is activated
when the acid is added, and then it slowly
begins to deteriorate as it ages. By adding the
acid just before use, the battery will always be
fresh. Use 1.265 specific gravity battery acid to
fill the battery. It is available where you
purchased the battery.
Contains sulfuric acid. Wear eye and
clothing protection. If battery acid contacts
skin or clothing, wash immediately with soap
and water. If acid enters eyes, flush with
water for 15 minutes, and get prompt
medical attention. Review the safety
instructions on page 1.
PRO SERIES BATTERIES COME IN TWO
CONFIGURATIONS. THE TOPS OF THE BATTERIES
LOOK DIFFERENT, AND THE DIRECTIONS FOR
FILLING THE BATTERIES AND CONNECTING THE
FLUID SENSOR WILL VARY SLIGHTLY. IF THE TOP
OF YOUR BATTERY LOOKS LIKE PHOTO A, FOLLOW
THE INSTRUCTIONS ON THIS PAGE. IF THE TOP
OF YOUR BATTERY LOOKS LIKE PHOTO B ON PAGE
9, FOLLOW THE INSTRUCTIONS ON PAGE 9.
TO FILL THE BATTERY
1. Remove the cover of the battery box by
pushing in the tabs on the front and back of
the box and lifting up.
2. Place the battery box on the floor. Place the
dry (unfilled) battery into the battery box.
Remove the foil seal on the top of the battery.
3. Carefully push in the perforated tab at the top
of the acid pack. Lift up the large tab and
pull out the dispensing hose. Hold the hose
upright above the pack and squeeze the hose
forcing all the acid back into the pack.
4. Position the acid pack and battery as shown
at the right. Pinch the end of the hose
together and cut off the tip. Insert the end
of the hose into each cell. Control the flow
by pinching the hose with thumb and
forefinger. Fill each cell of the battery to a
level just covering the battery plates, and
then go back and top off each cell equally.
It is important to have all the cells filled
equally or the battery will not operate
properly. The acid should reach a level about
¼” below the cap ring as shown in the
diagram below. DO NOT OVERFILL THE
BATTERY. (Diagram E)
A newly filled battery will sometimes require
additional acid after about 20 minutes. Re-
examine the fill level, and add additional acid if
necessary. The battery acid may bubble at this
time and give off a sulfur-like smell, but this is
normal. After the battery has been filled, screw
the six (6) caps securely on the top of the battery.
The battery will be charged 70-80% 30 minutes
after adding the acid. The system will then
finish charging the battery. During this time the
alarm may sound.
When you fill the battery for the FIRST time,
it will be the ONLY time you add acid to the
battery. In the future, when the fluid level is
low, add distilled water to the cells. NEVER
add more acid.
This backup system will also accommodate a
maintenance-free battery, eliminating the need
to fill the battery. Slide the switch on the front
of the controller panel to the type of battery
being used with the system. The fluid sensor is
not needed when using maintenance-free
batteries. However, you MUST attach the fluid
sensor to the positive post of the battery to
silence the fluid alarm.
CAUTION
!
DANGER
!
DANGER/POISON
CAUTION
2nd LEVEL
1st LEVEL
PLATES
CELL WALL
BATTERY TERMINALS
BATTERY CAP RINGS
CROSS SECTION OF BATTERY
1. Fill to 1st level, cover
the plates
2. Then fill to 2nd level,
just below the bottom
of the cap rings
Diagram E
Do not throw an
old battery in the
trash. Take it to a
service station or
recycling center.
1
4
3
BATTERY A
2
If your battery looks like the battery above,
follow these instructions.
1. Remove the cover of the battery box by
pushing in the tabs on the front and back of
the box and lifting up.
2. Place the battery box on the floor. Place the
dry (unfilled) battery into the battery box.
Remove the two battery caps by lifting them
up with a screwdriver. DO NOT lift the cap by
prying it up from the groove on the back of
the cap. It may damage the vent.
3. Carefully push in the perforated tab at the top
of the acid pack. Lift up the large tab and
pull out the dispensing hose. Hold the hose
upright above the pack and squeeze the hose
forcing all the acid back into the pack.
4. Position the acid pack and battery as shown
below. Pinch the end of the hose together
and cut off the tip. Insert the end of the hose
into each cell. Control the flow by pinching
the hose with thumb and forefinger. Fill each
cell of the battery to a level just covering
the battery plates, and then go back and
top off each cell equally. It is important to
have all the cells filled equally or the
battery will not operate properly. The acid
should reach a level about ¼” below the cap
ring as shown on page 8. DO NOT OVERFILL
THE BATTERY. (Diagram E)
A newly filled battery will sometimes require
additional acid after about 20 minutes. Re-
examine the fill level, and add additional acid if
necessary. The battery acid may bubble at this
time and give off a sulfur-like smell, but this is
normal. After the battery has been filled, press
the caps securely on the top of the battery.
The battery will be charged 70-80% 30 minutes
after adding the acid. The system will then
finish charging the battery. During this time the
alarm may sound.
When you fill the battery for the FIRST time,
it will be the ONLY time you add acid to the
battery. In the future, when the fluid level
is low, add distilled water to the cells.
NEVER add more acid.
This backup system will also accommodate a
maintenance-free battery, eliminating the need
to fill the battery. Slide the switch on the front
of the controller panel to the type of battery
being used with the system. The fluid sensor is
not needed when using maintenance-free
batteries. However, you MUST attach the fluid
sensor to the positive post of the battery to
silence the fluid alarm.
Battery Maintenance
Measuring the battery fluid level is one of the
most important features of the system. It is
important to check the battery fluid levels at least
once every 4-6 months. Detailed instructions on
adding distilled water to the battery can be found
within the Understanding the Warnings & Alarms
section of this manual (page 11,
1
The fluid in
the battery is low). If you are not using a Pro
Series standby battery, you cannot use the battery
fluid sensor. You will need to attach the fluid
sensor to the POSITIVE (+) post of the battery or
the alarm will sound continuously. The system will
NOT warn you if the fluid level is low in this
configuration. You will need to check your battery
every couple of months to see if it needs water. If
the battery dries out, the system will not work. If
you are using a maintenance free battery or sealed
AGM battery you will also need to attach the fluid
sensor to the POSITIVE (+) post of the battery or
the or the alarm will sound continuously.
Control Unit
Connections
Risk of electrical shock or battery
explosion, which can cause serious
injury or death. Unplug the main AC
pump to avoid electrical shock. Wear
eye protection. Work in a well-
ventilated area. Do not smoke or
allow a spark or flame in the vicinity
of the battery. Avoid dropping metal
tools on the battery. If battery acid
contacts eyes, flush with water for
15 minutes and get prompt medical
attention. Review the safety
instructions on page 1.
Position the control unit in a secure
place approximately four (4) feet above
the floor. Be sure the power cord will
reach the AC power outlet, and the
pump cable and the float switch will
reach the bottom of the sump pit.
Position the unit in a well-ventilated
area. Do not place anything on top of
the battery. Do not place anything on
top of the control unit. (Diagram F)
1. Positioning the dual float switch:
The float switch wire includes a
connector that can be separated
from the controller when the wire needs to be
threaded through small openings such as a
sump pit cover. Be sure the float switch wire
connection is secure before final installation.
The float switch will activate the pump when
the water raises either float, and it will remain
running as long as the water is above the float.
When the water drops below the float switch,
an internal timer in the control unit will keep
the pump running an additional 25 seconds to
empty the sump pit. The switch should be
mounted about six (6) inches above the water
level line in the sump pit. Attach the float
switch very securely to the discharge pipe with
the stainless steel hose clamp. Unscrew the
clamp. Wrap it around the float bracket and
pipe, and then tighten the screw until the float
is secure. Be sure the switch is positioned
vertically with the mounting bracket at the top.
Do not tilt the switch. Do not position the float
switch on the side of the discharge pipe facing
the drain tile or any incoming rush of water!
Page 9
Diagram F
!
DANGER
1
CAUTION
2
4
BATTERY B
2
1
3
Page 10
Check the connection of the float switch on the
back of the control unit. Make sure the float
switch is firmly connected.
2. Connecting the pump: Remove the security tag
from the pump and plug the pump wires into the
pump connector on the back of the control unit.
Keep the backup pump wire, the AC pump wire,
and the float wire separate from each other. Do
not let them cross on the final installation.
3. Installing the battery fluid sensor: Remove
the cover of the battery box by pushing in the
tabs on the front and back, then lifting up. Fan
the area around the top of the battery with a
piece of cardboard (or another nonmetallic
material) to remove any hydrogen or oxygen
gas that may have been emitted from the
battery. If you are using BATTERY A, replace
the battery cap that is 2nd from the POSITIVE
(+) post with the yellow battery cap that is
provided in the Pro Series package. An arrow on
the top of the battery marks this position.
There are two holes in the battery cap. Insert
the fluid sensor in the hole that is off-center
on the top of the cap. Do not glue the sensor
into the cap. If you have BATTERY B, a hole has
been molded into the top of the battery to
accept the fluid sensor rod. The sensor hole is
marked by the label on top of the battery.
Hold the sensor straight and press it firmly into
the hole all the way up to the connector. Do
not bend the sensor rod. If you are using two
batteries on the system, the fluid sensor should
be placed in the battery directly connected to
the controller.
4. If you are not using the Pro Series 2200
Standby battery, you cannot use the battery
fluid sensor. However, you must attach the
sensor to the POSITIVE (+) post of the
battery or the alarm will sound
continuously. The Pro Series sump pump
system will not warn you if the fluid level
is low in this configuration. You will need
to check your battery every couple of
months to see if it needs water. If the
battery dries out, the system will not work.
If you are using a maintenance-free
battery, you cannot add fluid to the
battery. The sensor MUST be attached to
the POSITIVE (+) post of the maintenance-
free battery to disconnect the fluid alarm.
5. Connecting the battery: Remove the wing
nuts from the battery terminals. Remove the
security tag from the battery cables. Attach
the battery cables to the battery…the WHITE
wire to the NEGATIVE (-) post, and the BLACK
wire to the POSITIVE (+) post. Replace the
wing nuts and tighten them. Slide the switch
on the front of the controller to the type of
battery used with the system (maintenance
free battery or non-maintenance free battery).
6. If you are connecting two batteries to the
system, before you replace the wing nuts,
connect the additional cable to the two
batteries….the BLACK wires to the POSITIVE
(+) posts and the WHITE wires to the
NEGATIVE (-) posts of each battery. NEVER
attach one end of the positive wire to the
positive post and the
other end of the
positive wire to the
negative post on the
other battery.
7. Immediately plug the
AC power cord into a
grounded AC wall
outlet. (A surge protector that protects all
three pins on the power plug is
recommended.) You will have 10 seconds
before the “Power failure” alarm will sound.
The alarm will be silenced once the unit is
plugged into the wall.
8. If any of the alarms are sounding, press the
RED button on the front of the control panel
for one (1) second.
9. Secure the cover on the battery box by
slipping the tabs through the fittings on the
front and back of the box.
10.
For a neater installation, secure the cables
from the controllers to the discharge pipe in a
couple places. Make sure the wires are not
touching each other or overlapping each other.
11.
After the installation, be sure to check the pump
operation by filling the sump with water and
observing the pump through several full cycles.
12. BE SURE TO PLUG IN THE MAIN AC PUMP
WHEN YOU FINISH THE INSTALLATION.
Understanding the
Warnings & Alarms
The Pro Series control unit features a series of
warning lights that pinpoint potential problems.
In addition, an alarm sounds to alert you to the
problem. In some cases the lights and alarm will
go off automatically when the problem has been
solved. In others, the RED button must be
pushed to silence the alarm. Refer to the table
below for a quick review of the features and their
corresponding alarm status.
SILENCING THE ALARM
DURING AN EMERGENCY
If the alarm can be silenced before the problem
is corrected, you may silence it for two (2)
minutes by holding down the RED button for one
(1) second. The alarm will be silenced, but the
light will stay on. To silence the alarm for 24
hours, hold down the RED button for five (5)
seconds. It will automatically reset itself after
24 hours. The warning light will stay on.
!
WARNING
SURGE
PROTECTOR
7 8
POSITIVE
POST
NEGATIVE
POST
5
Alarm can be Alarm shuts off
silenced before automatically
problem is when the problem
Warning corrected is corrected
Battery fluid low Yes Yes
Battery problem No No, push RED button
Power or AC fuse failure Yes Yes
Pump or DC fuse failure No No, push RED button
Pump was activated Yes No, push RED button
6
1
2
3
4
5
6
10
3a
3b
4
Page 11
1
The fluid in the battery is low
Risk of electrical shock or battery explosion,
which can cause serious injury or death.
Wear eye protection. Work in a well-
ventilated area. Do not smoke or allow a
spark or flame in the vicinity of the battery.
Avoid dropping metal tools on the battery.
If battery acid contacts eyes, flush with
water for 15 minutes and get prompt medical
attention. Review the safety instructions on
page 1.
If this warning light and alarm are on, you need
to add distilled water to the battery.
1. Unplug the control unit power cord from the
wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Then unscrew the wing nuts and remove the
battery cables and the fluid sensor from the
battery.
5. Remove the battery caps. Add distilled water
to the battery filler bottle and replace the
nozzle. Place the battery filler into each cell
of the battery and press down. It will fill the
battery cell to the correct level and stop
automatically. If distilled water is not
available, tap water with a low mineral
content may be used. Well water is not
recommended. NEVER ADD MORE ACID.
6. Replace the battery caps. Replace the fluid
sensor in the hole on the top of the battery
or in the yellow battery cap, depending on
which battery you own. Be sure the fluid
sensor is positioned in the second cell from
the positive post. The hole is marked with an
arrow. Replace the battery cables…the WHITE
wire to the NEGATIVE (-) post, and the BLACK
wire to the POSITIVE (+) post. Replace the
wing nuts and tighten.
7. Replace the cover of the battery box.
8. Plug the controller back into the outlet. (You
should provide additional protection for the
control unit by using a surge protector.)
9. If any of the alarms are sounding, press the
RED button on the front of the control panel
for one (1) second.
2
The battery terminals are corroded or the
battery is defective
This light and alarm will come on when the
control unit detects there is less than one (1)
hour of pumping power left in the battery, or
that the battery is defective. The alarm cannot
be silenced, because action needs to be taken to
protect your basement. If your battery is more
than five (5) years old, replace it. If not, here
are several situations that would cause the pump
to run the battery for an extended time and
discharge the battery. Check the list below
before you replace the battery.
• If the 3rd light on the controller is also on, it
means that the unit is not receiving AC power.
Either the AC power is out, the circuit breaker has
blown, or the outlet is bad. When the problem
is corrected, the battery should recharge.
• If the 5th light on the controller is also on,
check your main pump for failure. The backup
pump may have been activated repeatedly if
your main AC pump is broken, or you are
experiencing heavy rains and your main pump
cannot keep up with the inflow of water. You
may need to upgrade or replace your main
pump. When the problem is corrected, the
battery should recharge.
• If no other lights are on, this means the
terminals may be corroded, and the battery
cannot charge properly. Unplug the charger
from the wall outlet. Then, check the battery
cables and the battery terminals for corrosion.
Clean and tighten them as needed. The
procedure is described in the next column.
• If the battery terminals have been cleaned
and the light is still on, there could be a
problem with the controller or the battery.
The best way to determine if the battery is
the problem is to have it charged and load
tested at any local car service station. If the
battery is bad and less than one (1) year old,
it can be returned to the place of purchase for
a replacement (receipt required). If the
battery is good, contact Glentronics’ service
department for further instructions. The
phone number is 800-991-0466.
If the battery alarm goes on while the pump is
running and the power is out, you will have a
minimum of one (1) hour of continuous pumping
time to replace the battery. (In most cases, the
pump does not run continuously, and therefore,
you actually have a longer time to replace it.)
You will not be able to silence the alarm. Left
unattended, the basement will flood. In a
severe emergency, if a replacement battery is not
available, you could temporarily use your car
battery, or recharge this battery by connecting it
to your car battery.
Once the AC power is restored, the battery will
recharge automatically, unless it is old or
damaged. The alarm will remain on until the RED
button is pressed for one (1) second.
In the event that your Pro Series sump pump
system has pumped for an extended period of
time, the battery may be very depleted. In this
condition, when the AC power is returned to the
unit, a battery alarm will continue to sound. The
battery may need a longer period to recharge.
Press the RED button for five (5) seconds to
silence the alarm.
If the battery is completely discharged, an
internal safety feature will not allow the charging
system to activate. Call the Glentronics service
department for instructions or replace the battery.
TO CLEAN THE BATTERY
TERMINALS AND CABLES
Risk of electrical shock or battery explosion,
which can cause serious injury or death. Wear
eye protection. Work in a well-ventilated
area. Do not smoke or allow a spark or flame
in the vicinity of the battery. Avoid dropping
metal tools on the battery. If battery acid
contacts eyes, flush with water for 15
minutes and get prompt medical attention.
!
DANGER
SURGE
PROTECTOR
8 9
POSITIVE
POST
NEGATIVE
POST
6a
3
4
Remove
5
2
6b
!
DANGER
Review the safety instructions on page 1.
1. Unplug the power cord from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Remove the fluid sensor from the top of the
battery. Unscrew the wing nuts and remove
the battery cables.
5. Clean the battery posts with a battery post
terminal cleaner or a wire brush.
6. Clean any corrosion off of the ring connectors
on the ends of the battery wires. Use a stiff
brush or sandpaper. DO NOT apply corrosion
resisting sprays or pads to the terminal rings or
posts after you have cleaned them, since this
could prevent the battery from charging
properly.
7. Replace the fluid sensor in the top of the
battery. If you are using a maintenance-free
battery, attach the fluid sensor to the POSITIVE
(+) post of the battery and slide the switch on
the front of the controller panel to
“Maintenance Free Battery”.
8. Then replace the battery cables, WHITE to the
NEGATIVE (-) post and BLACK to the POSITIVE
(+) post. Tighten the wing nuts. Replace the
cover on the battery box.
9. Plug the power cord back into the wall outlet.
(You should provide additional protection for
the control unit by using a surge protector.)
10. If any of the alarms are sounding, press the
RED button on the front of the control panel
for one (1) second.
REPLACING THE BATTERY
Risk of electrical shock or battery explosion,
which can cause serious injury or death. Wear
eye protection. Work in a well-ventilated
area. Do not smoke or allow a spark or flame
in the vicinity of the battery. Avoid dropping
metal tools on the battery. If battery acid
contacts eyes, flush with water for 15
minutes and get prompt medical attention.
Review the safety instructions on page 1.
REFER TO THE PHOTOS BELOW
1. Unplug the power cord from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back, then
lifting up.
3. Fan the area around the top of the battery with
a piece of cardboard (or another non-metallic
material) to remove any hydrogen or oxygen
gas that may have been emitted from the
battery.
4. Remove the fluid sensor from the top of the
battery. Unscrew the wing nuts and remove
the battery cables.
5. Remove the old battery from the battery box
and place the new battery in the box. Fill the
battery following the instructions on page 8.
6. Clean any corrosion off of the ring connectors
on the ends of the battery wires. Use a stiff
brush or sandpaper. DO NOT apply corrosion
resisting sprays or pads to the terminal rings
or posts after you have cleaned them, since
this could prevent the battery from charging
properly.
Page 12
!
DANGER
POSITIVE
POST
NEGATIVE
POST
POSITIVE
POST
NEGATIVE
POST
SURGE
PROTECTOR
2
3
5
9
8
6
2
3
5
7
6
7
4
Remove
REMOVE
4
7. Replace the battery cables, WHITE to the
NEGATIVE (-) post and BLACK to the POSITIVE
(+) post. Tighten the wing nuts. Slide the
switch on the front of the controller to the
type of battery used with the system
(maintenance free battery or non-
maintenance free battery).
8. Insert the fluid sensor in the top of the
battery. (a) If your battery has six (6) caps
on the top, rinse and dry the bottom of the
yellow cap with the extra hole from the old
battery to remove any residue. Replace the
battery cap in the cell that is 2nd from the
POSITIVE post with the cap from the old
battery. Insert the fluid sensor in the cap.
(b) If your battery has two caps, each
covering three (3) battery cells, insert the
fluid sensor in the top of the battery next to
the arrow. (c) If using a maintenance free
battery you must attach the fluid sensor to
the positive post of the battery to silence the
fluid alarm. Replace the cover on the battery
box.
9. Plug the power cord back into the wall outlet.
(You should provide additional protection for
the control unit by using a surge protector.)
10. If any of the alarms are sounding, press the
RED button on the front of the control panel
for one (1) second.
3
The unit is not receiving AC power
There are several causes for power failure. The
most common is a power outage by your electric
company. During this emergency, the Pro Series
system will automatically switch to battery
power and protect your basement from flooding.
You can silence the “AC power failure” alarm for
24 hours by pressing the RED button for five (5)
seconds. The alarm will be silence, but the light
will stay on. The system will continue to operate
while the power alarm is silenced. After 24
hours, the alarm will reset automatically.
1. If the power is on in the rest of the house,
check the home circuit breaker or fuse box for
failure, and correct the problem.
2. Check the power cord. Make sure it is securely
plugged into the wall outlet. Make sure the
outlet is working properly.
3. The control unit may have received a power
surge. (a) Check the AC fuse located on the
back panel of the control unit. First, unplug
the control unit from the wall outlet. Then,
unscrew the barrel fuse and check to see if
the wires in the fuse are intact. To remove the
barrel fuse, push in and turn counter
clockwise. Replace the fuse by pushing it in
and turning clockwise. (b) If the wires are
burned and broken, replace the fuse with a 5
amp glass barrel fuse, commonly found at
hardware stores and auto supply stores. Plug
in the control unit. (You should provide
additional protection for the control unit by
using a surge protector.) If the fuse blows
again, call Glentronics technical support at
800-991-0466.
The control unit must receive 115 volts AC +/-
5% from the AC outlet. Any voltage lower than
110 volts will activate the power failure alarm.
Lower voltages can be caused by utility company
brown outs or a heavy power draw from other
appliances on the same circuit. Reduce the
number of appliances on the circuit.
4
The pump or DC fuse is defective
Unplug the main AC pump before servicing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death.
REFER TO THE PHOTOS AT RIGHT
The Pro Series control unit will check the pump
and its wire connections each week for possible
pump failure. The system will test the pump by
running it for 2-3 seconds to make sure it is
operating. The test will not trigger an alarm. If
the “Pump or DC fuse” alarm sounds:
1. Check the pump plug in the back of the unit
to make sure it is firmly connected. Check the
pump wires to make sure they are connected
securely to the pump plug. Check the rest of
the pump wires for any possible breaks.
Page 13
!
DANGER
3a
3b
3b
GOOD
BLOWN
GOOD
BLOWN
SURGE
PROTECTOR
9
3a
2d
POSITIVE
POST
NEGATIVE
POST
2b
2c
2a
Remove
1
2
8c
8b
8a
Page 14
2. If the pump wires are intact, the pump may be
clogged. (a) Disconnect the control unit from
the wall outlet, and disconnect the battery
cables. (b) Release the union or check valve
and remove the pump and rigid PVC pipe
section from the sump pit. (c) Clear any
debris from the strainer, and then reconnect
the pump to the discharge pipe. (d) Connect
the control unit, and the battery cables to the
battery…the WHITE wire to the NEGATIVE (-)
post, and then the BLACK wire to the
POSITIVE (+) post. Tighten the wing nuts on
the battery posts. (e) Plug the control unit
back into the wall outlet.
3. (a) Check the DC fuse by pulling it out of the
fuse holder. (b) If the wires are burned and
broken, replace the fuse with a 25 amp DC
safety fuse. If the fuse blows again, unplug
the computer control unit from the wall and
disconnect the battery cables from the battery.
Then call Glentronics technical support for
instructions at 800-991-0466. You may need to
replace the pump.
4. Plug the main AC pump back into the wall
outlet.
5
The pump was activated
When water rises in the sump pit and lifts the
float switch, the pump will begin pumping, and
the “Pump was activated” light and alarm will
turn on. The pump warning stays on to alert you
to the fact that the standby system was used to
empty the water from the sump. Try to
determine what caused the system to activate.
• Check the main pump for failure. It may not
be working, the float switch may be stuck, or
it may be too small to handle the inflow of
water.
• Make sure the check valve is working and
installed correctly. It may need to be
replaced.
• Make sure the discharge pipe is not clogged or
frozen.
• If the power was out, the backup pump was
automatically activated. You need to push
the RED button to silence the alarm.
REPLACING THE PUMP
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death. Review the safety instructions on
page 1.
REFER TO PHOTOS AT RIGHT
1. Unplug the Pro Series control unit from the
wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Remove the fluid sensor from the top of the
battery. Unscrew the wing nuts and remove
the battery cables from the battery.
5. Unplug the pump from the back of the control
unit.
6. Release the union or check valve and remove
the pump and the rigid PVC pipe section from
the sump pit.
7. Unscrew the pipe and adapter from the old
pump, and screw them into the new pump.
8. Lower the pump into the sump and reconnect
the union or check valve.
9. Plug the pump wires into the back of the
control unit.
10. Replace the fluid sensor in the top of the
battery. Connect the battery cables to the
battery…the WHITE wire to the NEGATIVE (-)
post, and then the BLACK wire to the
POSITIVE (+) post. Tighten the wing nuts.
11. Replace the cover of the battery box.
12. Plug the control unit and the main AC pump
back into the wall outlet. (You should
provide additional protection for the control
unit by using a surge protector.)
13. If any alarms are sounding, press the RED
button on the front of the control panel for
one (1) second to silence them.
6
Battery power level
Your Pro Series backup sump pump system has a
gauge which will report the level of charge
remaining in the battery. As the battery’s energy
is depleted during operation without AC power, or
simply by aging, the gauge will indicate the
percent of charge remaining in the battery. Should
the level drop below 25%, the “Battery problem”
indicator will light up and the alarm will sound.
!
DANGER
3
8
9
6
2
5
4
Remove
10
7
TESTING THE FLOAT SWITCH
It is important to manually test the float
switch periodically or after any maintenance.
Unplug the main AC pump when installing or
servicing the backup pump to avoid electric
shock. Failure to do so could cause serious
injury or death. Review the safety
instructions on page 1.
Lift the float up and let go. This will activate
the pump. The control unit will run the pump for
approximately 25 seconds so it can empty all the
water in the sump pit. While the pump is active,
water will come out of the 3/16” hole that was
drilled into the PVC discharge pipe. This is
normal. The hole is needed to prevent an air
lock within the system. DO NOT obstruct the
hole or an air lock may prevent the system from
activating. If there is no water in the pit, the
pump can run dry for this amount of time. The
alarm will sound and the “Pump was activated”
light will go on. After the pump has stopped,
push the RED button to silence the alarm. If the
RED button is pressed before the pump has
stopped, the alarm will go off temporarily. Wait
for the pump to stop pumping, and then push
the RED button on the front of the control unit
to completely silence the alarm. BE SURE TO
PLUG IN THE MAIN AC PUMP WHEN YOU HAVE
COMPLETED THE TEST.
Using the Remote Notification
THE REMOTE TERMINAL
The Pro Series 2400 can be connected to a home
security system or other alarm devices to alert
you to a problem or required maintenance.
INSTRUCTIONS FOR CONNECTING THE
REMOTE ALARM
The terminal is located on the back of the control
unit. There are three (3) positions for wire
connections on the terminal: N.C. - normally
closed, N.O. – normally open, and common.
Check your security system to determine whether
an open (no contact) or closed (making contact)
connection is needed to activate the alarm.
The security system will provide two connection
terminals. You will need to extend wires from
the security system to the Pro Series control
unit. Strip the two wires, ¼” each. Connect
either wire to the common terminal. To secure
the wire into the terminal, insert the exposed
wire into the hole on the back of the terminal
next to the screw marked common. Turn the
screw a few turns to lock-in the wire.
If the security system requires a closing of a
contact to activate the alarm, secure the other
wire in the terminal hole labeled N.O. (normally
open). If the security system requires an
opening of a contact, secure the wire in the
terminal hole labeled N.C. (normally closed).
USB DATA PORT
This system has been
updated with a USB
port on the back of the
controller. The purpose
of this port is to allow
communication with the Pro Series Connect
Modules. DO NOT connect any other device to
the USB data port other than a Pro Series Wifi or
Home Automation Connect Module.
CONNECT MODULES
The Pro Series Connect Modules are separately
sold accessories that will allow the user to stay
connected and receive remote notifications of
potential problems and needed maintenance
while away from home. There are currently two
modules that can be connected:
Pro Series WiFi Module
(Model No. PS-WiFi)
• Sends emails or text notifications and status
alerts to your phone, tablet or computer
• No required monthly or yearly fees or
subscriptions
Model No. PS-WiFi
Pro Series Home Automation Module
(Model No. PS-HZM)
• Easily connects to compatible monitored
security or home
automation system
• Connects using
Z-Wave Plus
For more information, please visit
www.StopFlooding.com
MAINTENANCE CHECK LIST
Maintenance should be performed 1-2 times per
year
1. Lift the float switch as described at left.
2. Remove all debris from the bottom of the pit
and the pump strainer.
3. Remove all debris from the water.
4. Remove all debris from the float switch.
5. Fill the pit with water. Make sure the pump
turns on at the intended level.
6. While the pump is running, make sure the
pump is evacuating water at a good pace and
water is coming out of the 3/16” air bleed
hole.
7. Remove the fluid sensor and yellow cap from
the battery and rinse any residue buildup from
the bottom of the battery cap. Replace the
cap and fluid sensor.
8. Check battery fluid levels once every four to
six months.
PARTS & SERVICE INFORMATION
You can receive technical support, parts, or
service information by calling Glentronics, Inc.
at 800-991-0466, or by visiting the Pro Series
website at www.stopflooding.com. Send your
unit to the following address if repairs are
needed:
Glentronics, Inc.
645 Heathrow Drive
Lincolnshire, IL 60069-4205
Page 15
LIFT
FLOAT
!
DANGER
Model No. PS-HZM
Page 16
The battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . .
The fluid sensor is installed improperly . . . . . . . . . . . . . . . . .
Not using a Pro Series battery . . . . . . . . . . . . . . . . . . . . . . .
Terminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . . .
Battery is old or damaged . . . . . . . . . . . . . . . . . . . . . . . . . .
Power outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . .
The power cord is unplugged from the wall . . . . . . . . . . . . . .
The charger is receiving less than 110 volts from the outlet . .
Backup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . . .
Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . .
The main AC pump failed because of a power outage . . . . . . .
The float switch on the main pump is stuck or defective . . . . .
The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . . .
The main AC pump could not keep up with the inflow of water .
The check valve is stuck or installed improperly and the water
cannot pass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The discharge pipe is clogged or frozen and the water cannot
pass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
There is a slight chance of false activation if the float switch
cord is wrapped around the AC power cord . . . . . . . . . . . . . .
Pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pump wires are exposed . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The control box received a power spike . . . . . . . . . . . . . . . .
The float switch is not connected to the controller . . . . . . . .
No check valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Check valve is broken or installed improperly . . . . . . . . . . . .
Discharge pipe is clogged or frozen . . . . . . . . . . . . . . . . . . .
There is an air lock in the system . . . . . . . . . . . . . . . . . . . .
The battery cables are connected backwards . . . . . . . . . . . . .
Add distilled water to each cell of the battery
The fluid sensor should be inserted into the designated hole on the top of
the Pro Series battery and pushed down
This feature cannot be used. Attach the fluid sensor to the positive post of
the battery
Clean terminals & cables
Tighten wing nuts
Replace battery if power is out. There is only 1 hour of continuous pumping
power left. Battery will recharge when power is restored
Replace battery
None. The backup pump will run off the battery. Press and hold the reset
button to silence the alarm for 24 hours
Try another outlet, replace the fuse, or reset the circuit breaker
Make sure the power cord is plugged in securely
None, if the utility company has instigated brown outs. Otherwise, reduce
the number of other appliances on the circuit
Make sure the pump is securely plugged into the back of the control unit
Remove strainer from pump and clean out any debris
Replace the pump
None. The backup pump was activated when needed
Free the float switch on the main pump or replace it
Replace the main AC pump
None. The backup pump was activated as needed. If this is a recurring
problem, install a higher capacity main pump
Replace the check valve or correct the installation
Thaw, clean out the blockage, or replace the discharge pipe
Move the float switch cord away from the AC power cord
Remove strainer from pump. Clean out any debris. Replace the 25 amp DC fuse
Replace the pump
Replace the pump
Plug the control box into a surge protector. Replace the 5 amp, 250 volt,
slow-blow, glass barrel fuse on the back of the control unit
Check connection of the float switch to the controller
If connecting backup to the primary discharge pipe, make sure there is a
check valve on both the main and backup pipes below the tie-in point
Make sure check valve is functioning and installed properly
Clear the discharge pipe
Make sure the 3/16” weep hole is drilled in the discharge pipe below the
check valve, but above the water line. Make sure it is clear of debris
Reverse the battery connections
Troubleshooting Guide
Read safety warnings & instructions before attempting any repairs or maintenance.
!
DANGER
Potential Cause BATTERY FLUID LOW Solutions
Potential Cause BATTERY PROBLEM Solutions
Potential Cause POWER FAILURE Solutions
Potential Cause PUMP FAILURE Solutions
Potential Cause PUMP WAS ACTIVATED Solutions
Potential Cause DC FUSE HAS BLOWN Solutions
Potential Cause AC FUSE HAS BLOWN Solutions
Potential Cause SYSTEM DOES NOT OPERATE AFTER INSTALLATION Solutions
Potential Cause WATER WILL NOT LEAVE THE PIT Solutions
If the listed solutions do not resolve
the problem, follow the instructions
within this manual to disconnect the
system from the outlet and battery
terminals, then reconnect the system
and push the reset button. If the
problem continues, contact customer
service at 800-991-0466.
Page 17
LIMITED WARRANTY
By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your product
until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period stated on your purchase receipt from the retail store or
authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied. GLENTRONICS,
INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects, to the extent
permitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or consequential damages for breach of any express or implied warranties on this product. In so far as such warranties cannot be
disclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration of this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement services described below.
Some states (countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and construed under the laws of the State of
Illinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the Circuit Court of the 18th Judicial District, Lake
County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
What is Covered by this Warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 3 years from the date of installation, when used intermittently as a sump pump
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC., at its option, will either repair or replace the
product and return it postage prepaid.
What is NOT Covered by this Warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding. If GLENTRONICS, INC. determines that a product
is deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor will GLENTRONICS, INC. pay the cost of having
a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any way from the instructions described in this manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user abuse;
misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to the controller;
other acts of nature, or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder in either its original carton
and inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within thirty (30) days of the product’s defective performance
will not be considered for warranty service. Products received after three (3) years from the date of purchase, fall outside of the timeframe for warranty service and will not be eligible for warranty service. The
product must be returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the product is inspected by any person, plumber,
contractor or business other than GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the unit must not have been previously altered, repaired or serviced by anyone other than
GLENTRONICS, INC., or its agent; the serial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the instructions
contained in the accompanying manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466
Page 18
CHECK OUT THESE OTHER PRO SERIES PRODUCTS AT www.stopflooding.com
AC PUMPS
Industrial grade pumps for the residential
market
The Pro Series line of AC sump pumps and
sewage pumps are strong, dependable, and so
energy efficient they could pay for themselves in
a few years. The sump pumps are equipped with
dual float switches for added reliability, and a
controller that will sound an alarm if there is an
AC power loss or a pump problem. The control
unit has a terminal which can be connected to
your security system or an auto dialer to forward
the signal to you or your alarm company. When
your main AC pump needs replacement, consider
upgrading to one of the pumps in the Pro Series
line.
FLOAT SWITCHES
What’s the most common reason your main AC
pump fails?
It’s probably the result of a float switch that is
stuck or broken. Replace it with a Pro Series
dual float and controller for reliable operation.
The dual float has, not one, but two floats
mounted within a protective cage. Should one
float fail to operate, the second float
automatically activates the pump. The
protective cage prevents debris or other wires
from interfering with the movement of the float.
It can be used to replace the float on most AC
pumps.
CHECK VALVES
What’s a Klunkless Check Valve™?
If you’ve spent any time in your basement,
you’ve probably noticed your sump pump turning
on and off with a loud clunk. That’s the result
of the water pressure slamming the valve closed
in the check valve. The Klunkless Check Valve
has a built-in air chamber to counteract that
pressure and muffle the sound. It works just like
a conventional check valve, only quieter.
WATER ALARMS
Minimize the risk of water damage
You can detect leaks before they become bigger
problems by placing a water alarm wherever
there is a risk of water damage…in the utility
room, laundry room, kitchen, bathroom or
basement. The alarm will sound when as little
as 1/32” of water reaches the sensor.
S3033-DFC2
DFC1
DFC2
CCV1
PWA
©2013 Glentronics, Inc. 1806114 02/21